Castel Romano Designer Outlet is located just 25 km from the centre of Rome, in the heart of Agro Pontino. Not far from the Tyrrhenian coast, during the summer period it is the ideal destination for a day of sun, sea and shopping.
For info and complaints you can write to the following email address pagamenti@cilia-italia.com
TERMINI TO CASTEL ROMANO
Via Giolitti, 48
TIMETABLES
09.30 a.m. -10.30 a.m. – 11.30 a.m. – 12.30 p.m.
ROUTE
Via Giolitti, Via E. Filiberto, S. Giovanni, Via dell’Amba Aradam, Via di Caracalla, Via C. Colombo, Via Pontina, Via del Ponte di Piscina Cupa, Castel Romano
CASTEL ROMANO TO TERMINI
Via Ponte di Piscina Cupa, 64
TIMETABLES
04.30 p.m. – 05.30 p.m. – 07.00 p.m. – 08.05 p.m.
ROUTE
Castel Romano, Via del Ponte di Piscina Cupa, Via Pontina, Via C. Colombo, Via di Caracalla, Via dell’Amba Aradam, S. Giovanni, Via E. Filiberto, Via Giolitti.
EUR FERMI TO CASTEL ROMANO
Viale America, 266, above the Eur Fermi station
TIMETABLES
10.00 a.m. – 11.00 a.m. – 12.00 a.m. – 01.00 p.m.
ROUTE
Viale America, Viale Boston, Viale Europa, Via Cristoforo Colombo, Via Pontina, Via del Ponte di Piscina Cupa, Castel Romano
Information about the service can be obtained from the Bar/Tabaccheria in Eur Fermi.
Exclusively for the Eur Fermi route, a special benefit for all under-25 McArthurGlen Club members! Free shuttle bus every Monday.
CASTEL ROMANO TO EUR FERMI
Via Ponte di Piscina Cupa, 64
TIMETABLES
04.30 p.m. – 05.30 p.m. – 07.00 p.m. – 08.05 p.m.
ROUTE
Castel Romano, Via del Ponte di Piscina Cupa, Via Pontina, Via C. Colombo, Viale Europa, Viale Boston, Eur Fermi (Metro B)
Purchase shuttle bus to Castel Romano Designer Outlet
Roma Termini to Castel Romano (Termini A/R): € 15,00
Eur Fermi to Castel Romano (Eur Fermi A/R): € 10,00
Only return from Castel Romano to Roma Eur and Roma Termini (Only Return): € 10,00
- Children under the age of 10 can travel free when accompanied by a full fare-paying adult.
- It is not necessary to make reservations for this service.*Sunday 26th: due to Giro D’Italia event in Rome, starting from 12pm, rides could be diverted to alternative routes causing some delay.
DUE TO TECHNICAL PROBLEMS, IT IS TEMPORARILY NOT POSSIBLE TO MAKE THE PURCHASE OF THE VIP PASS, WE APOLOGIZE FOR THE INCONVENIENCE.
FAQ
1) In case I did not use the ticket, is it refundable?
No, since the ticket does not refer to a specific date but can be used freely on any day, in case of non-use of the service the ticket is not refundable.
2) I have booked the ticket, but I have not yet received it in the mail; what can I do?
As a first step, we suggest to check the spam folder of the email inbox that you indicated during purchase, as the voucher may have been categorized there by the email. If it wasn’t in this folder either, you can contact us at pagamenti@cilia-italia.com (Monday – Friday, 9 a.m. to 5:30 p.m.). Alternatively, you need to check that the e-mail you entered during purchase is correct and not full. If it isn’t resolved in any of the above ways, you can show to the staff the PayPal payment receipt containing the WC-order (e.g. WC-43xxx).
3) I did not receive the ticket and I repurchased it, how can I ask for a refund?
If you didn’t receive your ticket and you repurchased a new ticket (online or from retailers), you can request a refund sending a copy (a photo) of the new purchase to pagamenti@cilia-italia.com . The refund will be granted only after all appropriate checks have been made. Specifically, we will check the unsuccessful receipt of the ticket.
4) Do I have to compulsorily print the tickets?
We always recommend to print the purchased tickets; if you are unable to print, you can show the ticket to the staff via your smartphone.
5) Can the purchased ticket be used on any day or is it a fixed date ticket?
The ticket can be used once, both outward and return, on any day.
6) Does the ticket purchased refer to the one-way trip only or does it include the round trip to/from Castel Romano Outlet?
The ticket purchased is a round trip ticket which therefore includes both the outward and the return trip to/from Castel Romano Outlet.
7) I bought the ticket referring to the Eur Fermi - Castel Romano route, can I return to Termini?
No, with this type of ticket you can only return to Eur Fermi.
8) I bought the ticket referred to the Termini - Castel Romano route, can I return to Eur Fermi?
Yes, with the Termini – Castel Romano ticket you can also return to Eur Fermi.